With the variety of web hosting services available, it can be a challenge to find one that is going to maintain your website and ensure consistent web traffic. If you are like most web hosting service users, you are looking for an option that has stable uptime, quality customer service, and a substantial amount of free add-ons.
Compared to other web hosting services, eHost has received a fair amount of attention based on what it has to offer. If you are ready to take your web hosting to the next level, then you will find eHost to be a strong contender and one of your best options. Let’s take a look at what eHost has to offer.
When it comes to designing a website and getting it up and running, most users are wary of the cost and the time investment. eHost web hosting service is a successful attempt to consolidate user needs. This web hosting service is recognized as one of the most affordable and user friendly services on the web. With a range of add-ons, near perfect levels of uptime, and numerous other features, eHost has been ranked as one of the most worthwhile web hosting services to invest in.
Established in 1999, eHost has been wildly successful. The latest update to the web hosting service was this past year, in 2015. With this update, eHost has improved its web design, it has developed a new logo, and the control panel has received some great new additions and capabilities. In previous years, the hosting service has been running solely on the vDeck, but now users also have access to the cPanel.
Advantages and Disadvantages
Choosing a web hosting service is a big decision, which means that you need to assess your options well. To get a full perspective in regard to each web hosting service, it is immensely helpful to review the advantages and disadvantages. eHost has numerous points to cover, so let’s take a look at what you can expect when it comes to this hosting service.
Here are some of the advantages and disadvantages:
|An extremely cost-effective option compared to other web hosting services||The initial low price that you are offered does not continue after the renewal date. The renewal cost is higher|
|Very reliable uptime. Most experience 100% uptime levels and the uptime guarantee works to ensure that you are getting what you have paid for||While eHost does have great customer support, the support options are limited – which can pose as an inconvenience for many|
|eHost’s reputation is built upon its hosting of thousands of websites||There is only one shared hosting plan available, giving you very little leeway in terms of upgrades|
|If you are not satisfied with the service, you can take advantage of the 45 day money back guarantee||There is no VPS hosting option|
|Suitable for small businesses and standard website owners alike||Since there is no VPS hosting, it may not be suitable for a website with excessive website traffic|
|You can now use either a vDeck or Cpanel|
|Includes a free domain name|
|Comes with 1GB free storage|
|Excellent customer support and network monitoring capabilities|
|Every plan is protected by a security suite|
|Includes Bing and Yahoo! credits for advertising purposes|
Taking into consideration the advantages and disadvantages, eHost’s prime advantage is that it offers users reliable hosting at an affordable price– just take a look at the image below.
With these high uptime levels, you do not need to be concerned about the system failing you. With quality uptime levels, you can feel confident that you will have a consistent stream of traffic to your website. If your website is sales oriented, then your customers will also be able to make purchases without interruption, thereby keeping your business intact. In addition to this advantage, you will find that both the vDeck and cPanel are user friendly and are available for you based on your preference.
In terms of disadvantages, the most troubling for many users is the lack of packages. Since there are not many upgrade options available, you may not have access to advanced features that other web hosting services offer.
A Guide to eHosts Features
Most of our reviews provide you with a package comparison. However, unlike other web hosting services, eHost doesn’t provide packages. Instead, there is one standard package that comes with a number of features. By understanding the included features, you will be able to determine whether the system is right for you.
Let’s take a look at the main features that eHost has to offer.
eHost Website Builder
Unlike many other web hosting services, eHost includes a website builder to get you started. Now, once you start with the hosting service, you can begin building your website with ease. When creating a website, you will find that there are numerous website templates that you can take advantage of.
Here is a look at what a website using eHost’s website builder looks like:
As you can tell, the website builder is sleek, the interface is user-friendly, and all the tools that you need to create and manage your website are directly available to you. It doesn’t get any easier.
A Number of Add-Ons Available
Another quality that is worth mentioning is that eHost also comes with a range of add-ons. Those who use eHost have access to Joomla, WordPress, Magento, and Drupal. When using these applications, you can simply access through the cPanel. You can also install customer scripts and create a new e-mail address for each of them.
Free Website Builder and Email Addresses
eHost users have available a “drag and drop” website builder. The website builder is simple to use and it comes with over 1000 templates that you can use to create your site. In addition to the website builder, you also have email addresses available that correspond to your site. The main benefit of the website builder is that it is accessible to all users. You won’t need to know programming language to build your final product.
Customer Satisfaction Guarantee
Dissimilar to other web hosting services, eHost also offers its users a 45-day money back guarantee. With this money back guarantee in place, you have ample time to try out the system to determine whether it is what you are looking for. If you do opt for the money back guarantee, then the domain price will be detracted from the total refund.
Marketing Credits – For Free!
The word “free” is almost unheard of in the web hosting business, unless you work with eHost. eHost provides its users with free marketing credits from Google Adwords and from Yahoo! and Bing. The advertising credits are worth $100 each and can be used to successfully bring traffic to your website.
What are eHost’s Customers Saying?
One of the best ways to understand a product or service is to see what its current customers have to say. With millions of individuals using eHost’s service, it’s immensely helpful to review what they have to say.
Let’s first start with some of the most positive reviews regarding eHost’s web hosting service:
- The website builder is easy to use and it’s great to work with
- You are getting many features and quality service at a great price
- The free domain for life makes this service worth it
Includes the standard features that you expect with a web hosting service and some other additions that make it stand out among other web hosting services
- Setup really focuses on ensuring that your website is up and running fast
- 24×7 network monitoring makes uptime highly reliable
- There is online help and a customer support center to reach out to
- Websites on their website builder look great on both desktop and mobile devices (all tablets/phones), which helps you reach your target market
Based on the positive customer reviews above, it seems that eHost truly stands out in terms of its reliability and features. In addition, with the network monitoring center in place, most felt confident that their website was getting the required uptime it needed to prevent issues. Finally, the customer support center, while lacking compared to other web hosting services, still does a decent job at providing customers with the service and care that they need.
Now that we have covered the main positive points regarding eHost, let’s take a look at some feedback we found online from customers…
- Preselected upsells/addons increased price without customer realizing
- Technical support can take hours to answer their phone lines – unreliable at times
- Designed for small businesses and bloggers, not heavy traffic websites
- Bought service but account took hours to set up
The main issues that most users have with this hosting service are with its customer support efforts and the slowness of their response.
To avoid these problems, it may just be best to understand who this hosting service is designed for. At the end of the day, eHost is a web hosting service that is made for very small businesses and blogs – it isn’t meant for extremely high-traffic websites. You should also keep in mind that while the customer service isn’t great, your experience may ultimately depend upon the avenue you use to reach support. We will cover the types of support options that eHost offers and which is ideal to receive the response time that you are looking for.
eHost’s Unique Benefits
Now that we’ve covered what customers like and dislike about using eHost’s service, let’s take a look at some of the unique benefits of eHost or reasons why you may want to consider this hosting service for your own website.
The Data Centers
eHost is able to provide users with reliable and quality uptime due to its datacenter. The data center is located in Provo, Utah, and is based upon an energy efficient pod design. It’s power usage effectiveness rating is below 1.2, which is pretty promising.
The data center also boasts dual segregated transformers, 750kW UPS battery backup units, and N+1 diesel generators that include gallons of onsite storage for each. The data center also has ample fire protection to ensure that the center is well protected against all types of threats.
Another quality about the center worth noting is that it operates on a fully redundant network that has the latest technology. The main carriers that the center uses are Comcast, nLayer, Hurricane Electronic, and Cogent Communications. Finally, the data center is monitored 24/7. Once an issue arises, the centers employees are dispatched immediately to handle the threat. This quick response time is what protects the data center and ensures that user needs are being met.
While there have been issues with the customer support, the problems may be limited to only a few users. For better insight into the customer service, let’s cover what you can expect and what avenues are available to you. eHost provides users with phone, chat, and email support. Of these three types of support, the most challenging to access is the phone support. The phone support line is frequently busy and the representatives may not be able to give you the detailed and useful answers that you are looking for.
Alternatively, it is recommended that you reach out through chat and email support. Both of these options have a quick response time and the representatives handling those channels are able to give you the comprehensive answers that you are looking for. Finally, the greatest quality about eHost’s support is that it is available 24/7, which means that no matter which avenue you choose, you will be able to reach someone.
Small Business Tools
As mentioned earlier, eHost is ideal for small businesses that sell products or services. The web hosting service has numerous applications that you can run to enable shopping capabilities. For example, you can add a shopping cart and gives your customers the tools that they need to make payments. The fees involved for the payment system depends upon the one that you choose. As a result, it’s best to make a calculated decision.
The cPanel and vDeck are Both Easy to Use
Another promising quality when it comes to eHost is that the cPanel and the vDeck are both very user friendly. With these tools at your disposal, you will be able to easily manage your website to attain the result that you are aiming for. If you’re having trouble getting started with the cPanel, then eHost has a range of guides to help you out. You can also check out other useful tips online to aid you in learning the dashboard too.
In addition to providing you with tutorials for the cPanel, eHost has other tools to help you get started. The online tutorials are easy to understand and you will be able to manage just fine. On the other hand, if you are unable to understand the tutorials, then you could simply rely upon customer support too.
eHost Package Costs
Since eHost only uses one package type, there isn’t too much detail to this section. To put it simply, eHost offers a basic package for $2.75 per month. If you do choose to renew, then the monthly cost is $7.98.
For those who are unsatisfied with the service, then you can receive your money back within 45 days of registering.
eHost Review Summary
Overall, eHost is a great web hosting service that is worth its value – but what you get out of it largely depends upon the type of website you own. In general, eHost is most suitable for website owners who do not have substantial traffic running through their website. As a result, if your website is a large scale business or an extremely popular site, then you are better off looking for a different web hosting service. In most cases, users with websites that have a high volume experience slowness and operational issues.
Another point to note about eHost is that it provides users with great security. When uploading files and images to your website, you retain all rights to your media, thereby protecting your investment.
Finally, with eHost, you also won’t have any bandwidth issues. One of the main bonuses that users receive with eHost is substantial disk space and bandwidth for your website needs. You will also receive over $100 of free marketing credits that you can use to bring traffic to your website.
In sum, despite eHost’s downfalls of traffic issues and poor customer support, the web hosting service as a whole does an excellent job at providing users with additional features, website building tools, and a consistent level of quality uptime. Compared to most other web hosting services, eHost is one that is worth investing in if you have a small business or a blog. Otherwise, if you need more serious web hosting or require more advanced tools, then there are other web hosting services that you may want to look at. While you won’t find another service in this price range, the additional cost may be to your benefit in the end.